Accessibility Statement for Flower Delivery Forest Gate Website
Accessibility Commitment for Flower Delivery Forest Gate
Flower Delivery Forest Gate is committed to providing a welcoming, inclusive and accessible online experience for all customers in Forest Gate and beyond. Our goal is to ensure that every visitor can browse our flower selection, customise their orders and complete online checkout with ease, regardless of ability, device or preferred assistive technology. Accessibility is central to how we design, build and maintain our online flower delivery service.
Standards and WCAG 2.1 AA Compliance
Our website is being developed and maintained with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance. These guidelines describe how to make web content more usable for everyone, including people with visual, hearing, motor and cognitive differences. By following WCAG 2.1 AA practices, we work to ensure that all Forest Gate customers can order Flower Delivery Forest Gate online with confidence and without unnecessary barriers.
We regularly review our design, code and content to identify and remedy areas that may fall short of these standards, with the intention of continual improvement rather than a one-off effort.
Screen Reader and Keyboard Compatibility
The Flower Delivery Forest Gate website is designed to be compatible with widely used screen readers and other assistive technologies. We strive to use clear heading structures, meaningful labels, descriptive alternative text for images of bouquets and arrangements, and logical reading order so that our content is understandable when read aloud by screen readers.
Where possible, all essential functionality, including browsing flower categories, adding items to the basket and completing checkout, is designed to be accessible via keyboard navigation. This approach supports visitors who cannot use a mouse or rely on alternative input devices when placing their Flower Delivery Forest Gate orders.
High Contrast and Visual Clarity
Visual clarity is important for many of our Forest Gate customers, including those with low vision or colour-vision differences. Our design aims to maintain sufficient colour contrast between text and background, as recommended under WCAG 2.1 AA. We also use clear typography, legible font sizes and consistent layouts so that key information, such as product names, prices and delivery options, is easy to see and understand.
Images of our bouquets are accompanied by text descriptions so that the appearance and style of each Flower Delivery Forest Gate option is communicated clearly, even when images cannot be seen or are not displayed.
Ongoing Improvements and Testing
Accessibility is an ongoing process. We combine automated checks with manual testing, feedback from customers and industry best practice to keep improving our Flower Delivery Forest Gate website. As we add new products or features, we aim to review them for accessibility impact so that new barriers are not introduced.
We welcome suggestions from customers in Forest Gate who rely on assistive technologies or specific accessibility settings. Your experience helps us identify areas that may need refinement, such as page structure, forms, or content clarity.
Contact Regarding Accessibility Issues
If you experience any difficulty using the Flower Delivery Forest Gate website, or if you find a feature that is not fully accessible, we encourage you to contact us so we can help you complete your flower order and investigate the issue. When you get in touch, please include as much detail as possible, such as the page you were visiting, what you were trying to do, and the assistive technology or browser you were using.
We will review your message, work to resolve the problem where feasible, and consider your feedback in our future accessibility updates. Our aim is that every customer in Forest Gate can enjoy a smooth, convenient and accessible Flower Delivery Forest Gate experience online.
